Our Services

Our services.

Our solutions.

BDM has grown alongside the beauty industry to become highly experienced specialists in receiving, storing and delivering products with the utmost care and attention. All goods received undergo thorough quality and quantity checks with exceptional handling. Once entered into our top-end IT system, goods are stored in high-quality, temperature-controlled environments. With an average delivery time of just 1.2 days, we offer total flexibility and a choice of shipping methods to suit each client’s needs.

Our systems.

Our
systems.

Our IT systems are designed to make your supply chain effortless and transparent. Fully integrated with SAP, Microsoft Business Central, Netsuite and many other client platforms, our technology lets you see everything in real time – from orders and stock levels to sales and inventory updates.

With secure remote access, you can track every order, monitor inventory and check product information whenever you need. Our bespoke portal shows dispatched orders by value instantly and uses two-factor authentication to keep your data safe.

Automation is built in: orders are allocated intelligently using FIFO and FEFO rules, while barcode scanning ensures every shipment is accurate. For brands concerned about market integrity, our grey market tracking captures SKU-level data with tailored reports, giving you complete control and peace of mind.

Our security.

Your products are our primary concern. That’s why our facilities are fitted with state-of-the-art security systems and surveillance to ensure your products are protected at every stage. We offer:

Secure Storage: High-bay, fully sprinklered racking with batch and expiry control.
Inventory Accuracy: Orders managed via EAN13/UPC and trackable in real time.
Controlled Access: Electronic card access for staff to all areas.
Advanced Surveillance: 24/7 monitoring with internal and external cameras, plus remote access for senior management.
Perimeter Protection: Anti-ram hydraulic gate blockers, yard sensors, and intruder alarms.
Safe Dispatch: Packed and scheduled for despatch in line with retailer bookings, maintaining product integrity.

With these measures, we ensure your stock remains safe, traceable and ready for timely delivery.

Our core.

Order Tracking Real-time, secure client access to monitor every order’s activity, progress and history from anywhere.

B2C Services Rapid one or two day delivery, branded packaging, gift wrapping and automated notifications for happy customers.

International Shipments HAZMAT-trained staff handling every stage of documentation and global compliance.

Stock Control Intelligent inventory management with LIFO/FIFO or expiry date/batch code tracking for maximum accuracy.

Kit Building Over 1 million kits built annually, customised packing and formats designed to match your brand perfectly.

EDI Integration Seamless IT connections with major global store groups and rapid onboarding for new outlets.

Order Processing Lightning-fast, paperless picking with EAN verification for flawless accuracy every time.

Tester Conversion Specialist product and tester conversions with secure coding and retailer-specific labelling.

Returns Complete reverse logistics including quality checking, refurbishing, quarantining and recycling to saleable condition.