SERVICES

Exceptional client service is at the heart of what we do.

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Order Processing

  • All orders EAN verified
  • Paperless picking
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B2C

  • 1 or 2 day delivery as preferred
  • Text messaging; bespoke packaging and gift wrapping
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EDI

  • IT integration with major global store groups
  • Speedy link with new outlets as required
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IT System and Integration

  • Integration with a a range of client IT systems
  • Includes SAP; JDE; Navision; AX and many others
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Stock Control

  • Inventory held and shipped by LIFO/FIFO as required
  • Inventory held and shipped by Expiry date/Batch code as required
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Order Tracking

  • Secure live remote access by client into systems
  • Access to all aspects of activity, progress and history
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International Shipments

  • HAZMAT trained staff
  • Specialised documentation as required
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Administration Support

  • Account manager for each client
  • Dedicated administrator for each client
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Kit Building

  • We build over 1 million kits annually
  • Bespoke packing and format as required
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Tester Conversion

  • Product and testers conversion
  • Special coding and security labelling to suit
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Returns

  • Reverse logistics
  • Quality checking/ refurbishing/ Quarantining/ recycling to saleable
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Projects/Additional Services

  • Everything to support beauty logistics
  • Collaboration on client plans and promotions
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